Customised Trustpilot Email Templates That Drive More Reviews
Generic review requests don’t inspire action. We design bespoke, on-brand Trustpilot email templates that increase engagement, build trust, and convert more customers into verified reviews. Available for Trustpilot Advanced & Enterprise plans
Get your custom Trustpilot template
1) Choose your direction - select one of our proven base templates - or brief us on a fully bespoke design.
2) Send us your brand assets - logos, imagery, colours, fonts, and any messaging preferences.
3) We build & test - our template is coded and tested across 80+ devices and email clients, then delivered ready to drop into Trustpilot.
Free resource: Trustpilot Automation Guide
Learn how we automate Trustpilot review requests to increase response rates and build customer trust.
Why Standard Trustpilot Emails Aren’t Enough
Trustpilot review invitations are powerful but default templates often feel generic and disconnected from your brand. That leads to lower open rates, fewer clicks, and missed opportunities to collect valuable customer feedback.
With a custom Trustpilot email templates, you can:
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Why choose Aware Digital?
We specialise in ecommerce marketing and email design. Our team works closely with you to deliver templates that feel authentic, on-brand, and optimised for results.
With proven expertise in Trustpilot integrations, we’ll help you get more from your review collection process.
This service is only available for Trustpilot Advanced and Enterprise accounts. If you’re on a Standard plan, you’ll need to upgrade before using customised templates.
Benefits of a custom Trustpilot email
Customised Trustpilot email templates help businesses stand out and build stronger connections with customers. Standard review invitations can feel impersonal, but branded templates reinforce trust, professionalism, and brand recognition.
A tailored design increases open rates, click-throughs, and ultimately, the number of verified reviews your business receives. With more authentic reviews, you improve credibility, boost search visibility, and influence buying decisions.
For retailers on Trustpilot’s Advanced and Enterprise plans, customised templates unlock the full value of review collection by combining the platform’s reach with your unique brand identity - delivering better results from every email sent.
Review requests that drive higher engagement
The client was sending Trustpilot review invitations using the default template, which looked generic and underperformed across devices.
We designed a fully branded Trustpilot email template, tested across devices and email clients, and implemented it directly into their Trustpilot workflow.
The result was a polished, consistent review request that improved engagement and made collecting feedback easier and more effective.