Carrying out a UX audit allows you to take a wider view of how users are behaving on your website, giving you a clear view on how you can improve the user journey, remove any blocks and, ultimately, improve conversion rates.
We review your analytics data to set benchmarks of current activity to measure potential growth
We carry out our tried and tested UX audit checklist covering a wide range of areas and elements
We provide a full run down of our findings, including a prioritised roadmap of recommended improvements
Discover how we identify friction points, usability issues, and missed conversion opportunities across your site. Sign up and get the UX audit one-pager straight to your inbox.
The recommendations provided by a UX audit should all be aimed at improving your customer’s journey, giving them all the confidence they need that your website can meet their needs.
Our ever-evolving UX audit has been tried and tested across dozens of websites, to provide website owners with a clear view of how their site measures up against the competition.
As the cost of acquisition continues to increase, there is only so far that increasing your expenditure can take you before you start seeing your ROI fade.
Instead of investing more in acquisition, we’re seeing a growing trend of merchants invest in improving the user journey, allowing them to generate more sales, higher basket value and improve user retention by implementing suggestions from a UX audit.
Our UX audit acts as an entry point for conversion rate optimisation, providing useful and actionable recommendations without the need for installing tracking scripts or additional software.
A slick-looking website doesn’t always mean a smooth customer journey. The smallest bit of friction, A clunky form, confusing navigation, or slow page, can be enough to make people drop off. That’s lost sales, lost trust, and wasted traffic. A CRO and UX audit strips things back, showing exactly what’s working, what isn’t, and where the quick wins are hiding.
The numbers showed people were dropping off, but the ‘why’ was buried in the user journey.
We ran a CRO/UX audit, stepping through the site the way a customer would and digging into the data behind every click and scroll. That mix of first-hand testing and hard numbers uncovered where people were getting stuck, and, more importantly, how to fix it.
The result:
Not a developer? That’s why we’re here.
We’ve got 6+ years of experience dealing with complex issues, chances are we’ve already seen your problem before and we know exactly how to fix it. We aim to make our communication open and clear so you won’t be bamboozled by gobbledegook or hit with hidden costs. We value integrity and honesty and act as an extension of your business, working alongside you to deliver great results.
An audit that only highlights problems only gets you so far. Our UX Audit provides a detailed rundown of how key pages on your website are performing for your users by following a 5-step, 40-point best practice checklist.
The 5 steps are; Clarity, Relevancy, Motivation, Trust & Distractions. Each of these consists of key focus areas that we review in order to provide recommendations which can include (but are not limited to) how to improve user acquisition, streamline the user journey, increase conversions and much more.